NSquare Is a Proud Member of the Supportworks® Network
Founded in 2008, Supportworks is a manufacturer and distributor of foundation- and concrete-repair products — the same products we install in homes across South Florida. Based in Omaha, Nebraska, Supportworks grew out of a waterproofing and foundation repair company that was founded in 1975 by Greg Thrasher. That company, Thrasher, Inc., is still in business today and is the largest dealer in the Supportworks network. Like Thrasher, Supportworks is family-owned and operated.
More than just a manufacturer, Supportworks is an international network of more than 130 dealers operating across North America, from Florida to Vancouver and from California to Nova Scotia. These dealers share information, best practices and advice, helping each other be better together than they would be alone. As its name suggests, the company also offers its dealers consulting and training support in a variety of areas, from marketing and customer care to production and sales.
What Does This Mean for You?
Supportworks dealers are a diverse group, but they all have one thing in common: a deep desire to redefine the contracting industry.
For too long, building contractors have had a reputation for being untrustworthy, unreliable and unresponsive to their customers’ needs. They show up late or not at all. They leave the job site a mess. They’re dirty and unkempt. They’re not honest regarding labor and material costs. And, frankly, much of this reputation was well-earned.
Supportworks dealers like NSquare know there’s a better way. And it starts by delivering remarkable experiences to our customers — from the first phone call to the final handshake and beyond. So, we do things like giving you a precise appointment time — not a 6-hour window — and sticking to it. We call when we’re on our way to your home, so you know to expect us soon. We dress neatly and refrain from smoking and cursing while at your home.
But that’s just the beginning. Because, we want your entire experience to be positive, and that includes the final price of your repairs. This is why our free, no-obligation inspections can take several hours to complete. We will come to your home, talk with you, inspect your problem and sit down with you to discuss how we will fix it. So, by the time we’re done, you’ll know exactly what caused the problem, exactly what it will take to fix and exactly what it will cost and why.
We’ve all become used to expecting mediocrity from contractors. By redefining the industry, Supportworks network members hope to raise the standard of expectations, not just for the foundation- and concrete-repair, but for the entire contracting trade. Because we don’t just want you to have a better experience with us; we want you to have a better experience with your plumber, your electrician, your roofer or any other contractor you hire.
All Supportworks products are manufactured with the utmost in quality and safety in mind, and each stage of the manufacturing process is carefully monitored. Additionally, many Supportworks' steel products are galvanized, further ensuring durability and a long lifespan.
Supportworks products are developed in-house by a team of highly trained engineers with many years’ experience in foundation and concrete repair. They, too, are seeking to redefine the industry by designing products to work better than any other in the industry. This means that you can only get Supportworks products from authorized Supportworks dealers.
Supportworks' engineers also provide ongoing support to network dealers by providing guidance and information regarding product capacity and design, as well as any job-specific questions that may arise. That means, when we install a Supportworks product in your home, we can call them directly to assess precisely the optimum way to do so in order to achieve the best possible outcome for you.
NSquare offers a variety of Supportworks foundation- and concrete-repair solutions, including:
- Push piers
- Helical piers
- GeoLock™ wall anchors
- Helical wall anchors
- SmartJack® floor solution
- PowerBrace™ wall solution
- CarbonArmor® wall solution
- WallDefense™ wall protection
- PolyLevel® concrete lifting foam
- NexusPro® silicone-based joint sealant
- SealantPro™ concrete protection
Each of these products has undergone many hours of design and testing and has been used in and around thousands of homes just like yours across North America.
Not Everyone Can Be a Supportworks Dealer
Supportworks is extremely selective when choosing dealers to join its network. Candidates are examined carefully, not only for their technical and business abilities but also for their culture. If they’re not interested in redefining the industry, Supportworks isn’t interested in having them as a dealer.
Once in, each member is the exclusive Supportworks dealer in that particular territory. Meaning NSquare is the only authorized Supportworks dealer in South Florida. So, if you’ve read reviews that say PolyLevel is the best way to permanently lift and level your patio, pool deck or driveway slabs (and it is), you know you can only get it from us.
NSquare has been a Supportworks dealer since 2010, and we are proud to contribute to the success of every other member of this network as we all work together to redefine the contracting industry.