Dear Scott,
I want to thank you and your company for taking the time to visit my property, assess the foundation condition and provide a solution.  I want to commend Jim Vaughn for his valuable consultation - he is a pleasure to speak with!
I have discussed my plan with Jim.  Since my damage is not (yet) extreme, I want to do two things: 1) I'm going to repair the external wall cracks, 2) Monitor ANY change to the cracks and/or any water intrusion.  If either the cracks reappear or grow, OR if water intrusion is observed, I intend to drop everything and contact Jim again and get the project going.
Again, I want to thank you and Jim for your expert evaluations of my property.
Best regards,
Pete R.

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